At Label: Anushri Bang, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund and returns policy to ensure your peace of mind.
1. Eligibility
- To be eligible for a refund or return, please ensure that the item is unused, unworn, and in its original condition with all tags intact.
- Returns must be initiated within 3 days of receiving your order. Any requests for returns made after this timeframe may not be accepted.
2. Initiating a Return
- To initiate a return, please contact us at labelanushribang@gmail.com within 3 days of receiving your order. Provide your order number and reason for the return.
- Our customer service team will guide you through the return process and provide you with instructions on how to return the item.
3. Return Shipping
- Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect.
- We recommend using a trackable shipping service to ensure that your return is delivered to us safely. We cannot guarantee that we will receive your returned item without a tracking number.
4. Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Exchanges
- If you would like to exchange an item for a different size, color, or style, please contact us at labelanushribang@gmail.com to initiate an exchange.
- Exchanges are subject to product availability. If the desired item is not available, a refund will be issued instead.
6. Non-Returnable Items
- Certain items are not eligible for return, including sale items, customized products, and items purchased using credit notes.
- Additionally, we cannot accept returns on items that show signs of wear or damage due to misuse, improper care, or neglect.
7. Contact Us
- If you have any questions or concerns about our Refund and Returns Policy, please contact us at labelanushribang@gmail.com. Our customer service team is here to assist you and ensure your satisfaction with your shopping experience.